{"id":6487,"date":"2021-02-22T16:41:01","date_gmt":"2021-02-22T15:41:01","guid":{"rendered":"https:\/\/victoriaarduino.com\/news\/adapter-votre-cafe-a-la-nouvelle-normalite\/"},"modified":"2025-06-09T17:06:11","modified_gmt":"2025-06-09T15:06:11","slug":"adapter-votre-cafe-a-la-nouvelle-normalite","status":"publish","type":"story","link":"https:\/\/victoriaarduino.com\/fr\/news\/adapter-votre-cafe-a-la-nouvelle-normalite\/","title":{"rendered":"Adapter votre caf\u00e9 \u00e0 la \u00ab nouvelle normalit\u00e9 \u00bb"},"featured_media":4438,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"story_category":[],"class_list":["post-6487","story","type-story","status-publish","has-post-thumbnail","hentry"],"acf":{"story_content_blocks":[{"acf_fc_layout":"text","description":"

Environ 20 % de la population mondiale \u00e9tait soumise \u00e0 des ordres de confinement en mars dernier, ce qui a entra\u00een\u00e9 une r\u00e9duction de la fr\u00e9quentation et de l’activit\u00e9 des caf\u00e9s.
\nLa consommation de caf\u00e9 hors domicile repr\u00e9sente g\u00e9n\u00e9ralement environ 25 % de la demande totale des consommateurs. Cependant, avec 95 % des caf\u00e9s ferm\u00e9s dans le monde au d\u00e9but de la pand\u00e9mie, ce chiffre a chut\u00e9 en m\u00eame temps que la fr\u00e9quentation des clients.
\nN\u00e9anmoins, la situation \u00e9volue : de plus en plus de personnes retournent dans les bureaux et les espaces de travail, et les gouvernements du monde entier encouragent davantage la revitalisation du secteur de l’h\u00f4tellerie. Dans de nombreux pays, les caf\u00e9s commencent \u00e0 rouvrir, et l’espoir est qu’ils puissent s’adapter \u00e0 diverses nouvelles mesures de sant\u00e9 et de s\u00e9curit\u00e9. <\/p>\n"},{"acf_fc_layout":"images","gallery":[{"ID":4440,"id":4440,"title":"Young woman drinking coffee and using phone","filename":"young-woman-drinking-coffee-using-phone-taglio-1030x277-1.jpg","filesize":250711,"url":"https:\/\/victoriaarduino.com\/wp-content\/uploads\/2025\/05\/young-woman-drinking-coffee-using-phone-taglio-1030x277-1.jpg","link":"https:\/\/victoriaarduino.com\/fr\/young-woman-drinking-coffee-and-using-phone-2\/","alt":"","author":"1","description":"Young woman drinking coffee and using phone","caption":"","name":"young-woman-drinking-coffee-and-using-phone-2","status":"inherit","uploaded_to":0,"date":"2025-05-15 14:41:01","modified":"2025-05-15 14:41:01","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"https:\/\/victoriaarduino.com\/wp-includes\/images\/media\/default.png","width":1030,"height":277,"sizes":{"thumbnail":"https:\/\/victoriaarduino.com\/wp-content\/uploads\/2025\/05\/young-woman-drinking-coffee-using-phone-taglio-1030x277-1-150x150.jpg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/victoriaarduino.com\/wp-content\/uploads\/2025\/05\/young-woman-drinking-coffee-using-phone-taglio-1030x277-1-300x81.jpg","medium-width":300,"medium-height":81,"medium_large":"https:\/\/victoriaarduino.com\/wp-content\/uploads\/2025\/05\/young-woman-drinking-coffee-using-phone-taglio-1030x277-1-768x207.jpg","medium_large-width":768,"medium_large-height":207,"large":"https:\/\/victoriaarduino.com\/wp-content\/uploads\/2025\/05\/young-woman-drinking-coffee-using-phone-taglio-1030x277-1-1024x275.jpg","large-width":1024,"large-height":275,"1536x1536":"https:\/\/victoriaarduino.com\/wp-content\/uploads\/2025\/05\/young-woman-drinking-coffee-using-phone-taglio-1030x277-1.jpg","1536x1536-width":1030,"1536x1536-height":277,"2048x2048":"https:\/\/victoriaarduino.com\/wp-content\/uploads\/2025\/05\/young-woman-drinking-coffee-using-phone-taglio-1030x277-1.jpg","2048x2048-width":1030,"2048x2048-height":277}}]},{"acf_fc_layout":"text","description":"

Au d\u00e9but du confinement au Royaume-Uni uniquement, 70 % des caf\u00e9s qui sont rest\u00e9s ouverts ont d\u00fb r\u00e9duire leurs heures d’ouverture et fonctionner uniquement en vente \u00e0 emporter. Les mesures de distanciation sociale ont impos\u00e9 que le contact humain soit le plus minime possible. Des mesures similaires ont \u00e9t\u00e9 prises ailleurs en Europe.
\nCela a entra\u00een\u00e9 une augmentation stup\u00e9fiante de 5 380 % des ventes de boissons \u00e0 emporter dans le pays, avec une hausse vertigineuse de 521 % du nombre de caf\u00e9s proposant ce service.
\nLes m\u00e9thodes de paiement ont \u00e9galement \u00e9volu\u00e9. Plus de 25 % de tous les caf\u00e9s dans le monde ont cess\u00e9 d’accepter les esp\u00e8ces \u00e0 la fin du mois d’avril 2020, et beaucoup encouragent d\u00e9sormais les paiements par carte sans contact pour minimiser la propagation de la Covid-19. Il est probable que cette tendance se poursuivra l’ann\u00e9e prochaine, la pand\u00e9mie for\u00e7ant les clients et les entreprises \u00e0 s’orienter vers une soci\u00e9t\u00e9 sans esp\u00e8ces.
\nAinsi, outre les exigences obligatoires dans votre r\u00e9gion, comment pouvez-vous faire en sorte que les clients et le personnel se sentent plus en s\u00e9curit\u00e9 ?
\nPour commencer, les propri\u00e9taires de caf\u00e9s peuvent fournir aux baristas des \u00e9quipements de protection individuelle (EPI), tels que des masques faciaux et des gants jetables. Fournir au personnel des \u00e9quipements pour se d\u00e9fendre contre le virus s’est av\u00e9r\u00e9 efficace pour att\u00e9nuer la propagation de la Covid-19 et peut \u00eatre une mesure tr\u00e8s importante pour assurer leur s\u00e9curit\u00e9 et celle des autres.
\nL’installation d’\u00e9crans de protection devant les zones de service, comme la caisse ou le point de collecte des boissons, peut \u00e9galement aider \u00e0 emp\u00eacher la propagation de la Covid-19 entre le personnel et les clients.
\nVous devriez \u00e9galement encourager les clients (sauf ceux qui en sont exempt\u00e9s pour des raisons de sant\u00e9) \u00e0 porter des masques dans le caf\u00e9. Placer des affiches sur les portes et pr\u00e8s de la caisse peut rappeler aux visiteurs l’importance d’apporter leur masque ; installer des stations de d\u00e9sinfection des mains pr\u00e8s de l’entr\u00e9e peut \u00e9galement aider \u00e0 r\u00e9duire le risque de contamination des surfaces.
\nEnfin, concevez un syst\u00e8me de circulation \u00e0 sens unique dans votre caf\u00e9 en tenant compte des mesures de distanciation sociale. Cela aidera les baristas \u00e0 g\u00e9rer le flux de personnes et permettra aux clients de se sentir plus \u00e0 l’aise. Ce sera particuli\u00e8rement utile pour assurer la s\u00e9curit\u00e9 de tous pendant les p\u00e9riodes plus charg\u00e9es et les \u00ab heures de pointe \u00bb. <\/p>\n"},{"acf_fc_layout":"images","gallery":[{"ID":4442,"id":4442,"title":"cappuccino-1030x565-1","filename":"cappuccino-1030x565-1.jpg","filesize":432233,"url":"https:\/\/victoriaarduino.com\/wp-content\/uploads\/2025\/05\/cappuccino-1030x565-1.jpg","link":"https:\/\/victoriaarduino.com\/fr\/cappuccino-1030x565-1-2\/","alt":"","author":"1","description":"","caption":"","name":"cappuccino-1030x565-1-2","status":"inherit","uploaded_to":0,"date":"2025-05-15 14:41:01","modified":"2025-05-15 14:41:01","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"https:\/\/victoriaarduino.com\/wp-includes\/images\/media\/default.png","width":1030,"height":565,"sizes":{"thumbnail":"https:\/\/victoriaarduino.com\/wp-content\/uploads\/2025\/05\/cappuccino-1030x565-1-150x150.jpg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/victoriaarduino.com\/wp-content\/uploads\/2025\/05\/cappuccino-1030x565-1-300x165.jpg","medium-width":300,"medium-height":165,"medium_large":"https:\/\/victoriaarduino.com\/wp-content\/uploads\/2025\/05\/cappuccino-1030x565-1-768x421.jpg","medium_large-width":768,"medium_large-height":421,"large":"https:\/\/victoriaarduino.com\/wp-content\/uploads\/2025\/05\/cappuccino-1030x565-1-1024x562.jpg","large-width":1024,"large-height":562,"1536x1536":"https:\/\/victoriaarduino.com\/wp-content\/uploads\/2025\/05\/cappuccino-1030x565-1.jpg","1536x1536-width":1030,"1536x1536-height":565,"2048x2048":"https:\/\/victoriaarduino.com\/wp-content\/uploads\/2025\/05\/cappuccino-1030x565-1.jpg","2048x2048-width":1030,"2048x2048-height":565}}]},{"acf_fc_layout":"text","description":"

Il peut \u00eatre difficile pour le personnel et les clients de s’adapter aux nouvelles mesures de sant\u00e9 et de s\u00e9curit\u00e9, d’autant plus que l’interaction humaine est une partie si importante de la culture du caf\u00e9.
\nCependant, il n’y a aucune raison pour que les masques et les \u00e9crans emp\u00eachent les baristas de fournir un service client de qualit\u00e9 et d’aller au-del\u00e0 des attentes. Encouragez le personnel \u00e0 \u00e9tablir des liens avec les consommateurs et \u00e0 cr\u00e9er une atmosph\u00e8re accueillante - un langage corporel positif et un contact visuel aident \u00e0 impliquer les clients dans la culture de votre caf\u00e9.
\nEncouragez le personnel \u00e0 converser davantage avec les clients lorsque cela est appropri\u00e9 pour cr\u00e9er des relations positives. Assurez-vous qu’ils sachent confirmer ou v\u00e9rifier deux fois les commandes pour \u00e9liminer toute confusion ou mauvaise communication.
\nEnfin, servir des boissons de bonne qualit\u00e9 sera essentiel pour maintenir la satisfaction des clients en ces temps sans pr\u00e9c\u00e9dent. L’utilisation de la buse vapeur easycream de l’Eagle One<\/b>, de l’\u00e9cran tactile Display Touch et de l’application mobile compagnon permettra au barista de produire des espressos et des boissons \u00e0 base d’espresso de haute qualit\u00e9 \u00e0 chaque fois. Le temps qu’ils gagneront en utilisant ces fonctionnalit\u00e9s leur permettra \u00e9galement de se concentrer davantage sur le client. <\/p>\n"},{"acf_fc_layout":"images","gallery":[{"ID":4444,"id":4444,"title":"shot_EagleOne-1030x614-1","filename":"shot_EagleOne-1030x614-1.jpg","filesize":367078,"url":"https:\/\/victoriaarduino.com\/wp-content\/uploads\/2025\/05\/shot_EagleOne-1030x614-1.jpg","link":"https:\/\/victoriaarduino.com\/fr\/shot_eagleone-1030x614-1-2\/","alt":"","author":"1","description":"","caption":"","name":"shot_eagleone-1030x614-1-2","status":"inherit","uploaded_to":0,"date":"2025-05-15 14:41:01","modified":"2025-05-15 14:41:01","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"https:\/\/victoriaarduino.com\/wp-includes\/images\/media\/default.png","width":1030,"height":614,"sizes":{"thumbnail":"https:\/\/victoriaarduino.com\/wp-content\/uploads\/2025\/05\/shot_EagleOne-1030x614-1-150x150.jpg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/victoriaarduino.com\/wp-content\/uploads\/2025\/05\/shot_EagleOne-1030x614-1-300x179.jpg","medium-width":300,"medium-height":179,"medium_large":"https:\/\/victoriaarduino.com\/wp-content\/uploads\/2025\/05\/shot_EagleOne-1030x614-1-768x458.jpg","medium_large-width":768,"medium_large-height":458,"large":"https:\/\/victoriaarduino.com\/wp-content\/uploads\/2025\/05\/shot_EagleOne-1030x614-1-1024x610.jpg","large-width":1024,"large-height":610,"1536x1536":"https:\/\/victoriaarduino.com\/wp-content\/uploads\/2025\/05\/shot_EagleOne-1030x614-1.jpg","1536x1536-width":1030,"1536x1536-height":614,"2048x2048":"https:\/\/victoriaarduino.com\/wp-content\/uploads\/2025\/05\/shot_EagleOne-1030x614-1.jpg","2048x2048-width":1030,"2048x2048-height":614}}]},{"acf_fc_layout":"text","description":"

Les machines \u00e0 espresso occupent g\u00e9n\u00e9ralement une quantit\u00e9 importante d’espace sur le comptoir, laissant moins de place pour d’autres \u00e9l\u00e9ments essentiels du service. L’Eagle One<\/a> est con\u00e7ue pour \u00eatre plus compacte - tout en restant tout aussi fonctionnelle et efficace - ce qui signifie moins d’encombrement \u00e0 d\u00e9sinfecter r\u00e9guli\u00e8rement et plus d’espace pour les gobelets \u00e0 emporter ou les stations de d\u00e9sinfection des mains.
\nL’\u00e9quipement peut \u00e9galement \u00eatre un sujet de conversation pour vos clients. Avec l’ext\u00e9rieur facilement personnalisable de l’Eagle One<\/b> - allant des panneaux en bois aux panneaux en r\u00e9sine - vous pouvez facilement adapter votre machine \u00e0 espresso pour qu’elle corresponde \u00e0 l’image de marque de votre caf\u00e9.
\nEnfin, la New Engine Optimisation et le Temperature Energy Recovery System de la machine vous aideront \u00e0 \u00e9conomiser de l’\u00e9nergie, tout en r\u00e9duisant l’empreinte carbone de votre caf\u00e9, d\u00e9montrant ainsi votre engagement envers la durabilit\u00e9 environnementale. <\/p>\n"}]},"yoast_head":"\nAdapter votre caf\u00e9 \u00e0 la \u00ab nouvelle normalit\u00e9 \u00bb - Victoria Arduino<\/title>\n<meta name=\"description\" content=\"Explore Victoria Arduino's stories: innovation, coffee passion, and insights from leading voices in the specialty coffee world.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/victoriaarduino.com\/fr\/news\/adapter-votre-cafe-a-la-nouvelle-normalite\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Adapter votre caf\u00e9 \u00e0 la \u00ab nouvelle normalit\u00e9 \u00bb - 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